Fisoew Women Wide Leg Drawstring Sweatpants
Fit
Description:
The baggy wide leg design of these sweatpants offers a relaxed and comfortable fit. The contrast color elastic drawstring waistband allows for a customizable fit. The 7/8 length hits just above the ankle, providing a balanced and fashionable look. The pants feature functional side pockets, allowing you to store small essentials
Some Details:
Baggy wide leg
Contrast color elastic drawstring
Functional side pockets
Material:
100% POLYAMIDE
Care Instructions:
Machine Wash
Fisoew is devoted to delivering your orders with maximum speed and safety. We appreciate your patience and ask that you carefully review the following shipping policy.
1. Order Processing Time
After the order has been paid, the warehouse needs 1-2 business days to process your order and 9-12 business days for shipping time. You will receive a notification once your order has been shipped.We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
Standard Processing: For most orders , we process and dispatch orders within 1-2 business days. During holidays,order processing time may be extended to 2-4 business days
2. Shipping Time & Costs
For Order Over $89 and above Enjoy FREE Standard Shipping:
- Standard Shipping (9-12 Business Days): FREE
- Expedited Shipping (6-8 Business Days): $9.99
For Orders Below $89.00:
-
Standard Shipping (9-12 Business Days): $9.99
-
Expedited Shipping (6-8 Business Days): $15.99
3. Shipping Destinations
4. Order Tracking
- Tracking Number: Once your order is dispatched, we will send you an email with a tracking number and a link to the carrier’s tracking page. You can also find your tracking number by logging into your Fisoew account and navigating to “My Orders”.
- Tracking Updates: The carrier will update the tracking information as your package moves through the shipping process (e.g., “Dispatched from warehouse”, “In transit”, “Out for delivery”, “Delivered”). Tracking updates may take 24-48 hours to appear after dispatch, depending on the carrier.
5. Shipping Information & Address Accuracy
It is your responsibility to provide accurate, complete, and up-to-date shipping information (including full name, street address, city, postal code, country, and phone number) when placing your order. Please note the following:
- Incorrect or incomplete shipping information (e.g., missing apartment number, wrong postal code, misspelled city name) may result in delivery delays, lost packages, or returned orders. We are not responsible for any additional costs or delays caused by incorrect shipping information.
- If you need to change your shipping address after placing your order, please contact our customer service team immediately. We can only modify the shipping address if the order has not yet been dispatched. Once the order is dispatched, we cannot change the address, and you will need to contact the carrier directly for assistance.
6. Contact Information
If you have any questions, concerns, or need assistance with shipping (e.g., tracking your order, changing your shipping address, reporting a lost/damaged package), please contact our customer service team:
- Email: Service@FiSoew.com
- Business Hours: Monday-Friday, 9:00 AM - 9:00 PM PST]
We aim to respond to all shipping inquiries within 1-2 business days and resolve issues as quickly as possible.
Refund and Return Policy
At Fisoew, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help. Please review our policy below regarding cancellations, returns, and refunds.
Cancellations
Once an order has been placed, we aim to process it quickly.
Before Processing: If you wish to cancel your order, please contact us at Service@fisoew.com as soon as possible.
After Processing: If the order has already been processed or shipped, we cannot cancel it. You will need to wait for the package to arrive and then proceed with the return process.
Changes: Contact and delivery information can only be updated before the order is shipped. Please note that all cancellations require email confirmation from our team.
30-Day Return Policy
We offer a 30-day return policy. You have30 calendar days from the date your item is delivered to request a return.
To be eligible for a return, your item must be:
In the same condition that you received it.
Unworn, unwashed, and unaltered.
In its original packaging with all original tags attached.
Return Process
Initiate a Return: Contact us at Service@fisoew.com with your order number and the reason for the return.
Authorization: We will review your request. Items sent back to us without prior authorization will not be accepted.
Ship the Item: Once approved, please contact customer service to obtain the return address information.You must include your receipt or proof of purchase inside the package.
Refunds and Fees
1. Defective, Damaged, or Wrong Items (Full Refund) Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately (within 7 days of delivery) at Service@Fisoew.com with photos of the issue.
Result: For verified quality issues, shipping damage, or incorrect items sent by us, we will provide a Full Refund. We will cover the necessary shipping costs in this specific scenario.
2. Standard Returns (Subjective Reasons) For returns due to personal preference (e.g., changed mind, ordered wrong size, didn't like the style/color, or slight color differences due to monitor settings):
Restocking Fee: A 15% restocking fee will be deducted from your total refund amount to cover processing and handling.
Shipping Costs: Customers are responsible for the return shipping costs. Fisoew does not provide return shipping labels for standard returns.
Result: We will refund the item price minus the 15% restocking fee. Original shipping charges are non-refundable.
Refund Processing
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Inspection: All returns are subject to inspection. We reserve the right to deduct a portion of the refund or reject the return if the item shows signs of use, wash, damage caused by the customer, or missing tags/packaging.
Timeline: If approved, your refund will be processed within 7 business days.
Method: A credit will automatically be applied to your original method of payment. We do not refund to third-party accounts or alternative methods.
Exceptions / Non-Returnable Items
Final Sale / Clearance: All items marked "Clearance," "Final Sale," or with a discount of 70% or more are non-returnable and non-exchangeable unless confirmed defective.
Hygiene: Custom products and personal care goods cannot be returned.
Gift Cards: Gift cards are non-refundable.
Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
Email: service@fisoew.com
